F.A.Q.

Yes, we can also provide phone solutions in Spanish, Portuguese, French, Italian, German and Polish. We can provide chatbots supporting 80 languages and avatars supporting 140. 

The A.I. is initially trained on your company’s information, which it will correctly present. We include checks and balances to help it always present accurate information. Over time, as it has more conversations with real users, it can be fine-tuned to improve customer satisfaction.

We use a range of different LLM and other AI models to build solutions, always selecting the best tool for the job. Right now we prefer Anthropic Claude 3.5 Sonnet for everyday GPT use, Perplexity for search, Chat-GPT o1-preview for larger tasks, and OpenAI’s 4o model range for API calls.  

Yes, the A.I. can be trained to speak like you with about 5 minutes of recorded training data. It will also sound like you when speaking in other languages. Specific voice actors can be chosen to give customers a unique and authentic experience.

We are not trying to create our own A.I. that is better than systems from billion dollar companies. Instead we are always evaluating those systems so we can select the very best ones for our customers. The solutions we create combine State Of The Art solutions from top A.I. providers into something hand-crafted to be unique to your business. We pride ourselves on offering “the Human Side of A.I.” – actual people working with your team to take them to the next Level.

Voice solutions are billed on a pay-as-you-go basis, charged per minute.

Custom solutions requiring third party software may have an ongoing subscription requirement. These are agreed with the client on a case-by-case basis.

Yes, there are many ways to connect our A.I. solutions to CRM, Calendar, and other business systems.

We design our solutions to be future-proof and easy to upgrade. We evaluate new technologies all the time for our clients, if a major advance comes out we will help everyone get upgraded to it.

No, quite the opposite. A.I. will free up humans from boring, repetitive tasks where they can make mistakes and lack motivation. Humans can focus on their individual skills and abilities, using A.I. as a tool to create better outcomes from their efforts.

It would be more accurate to say that humans with A.I. skills are more valuable to future employers than humans without any A.I. experience.